As of 2022, over 93 million customers use Uber, with 3.5 million drivers helping to serve them. 

Uber has skyrocketed in popularity due to its:

  • Speediness
  • Easy-to-use app
  • Low prices

Therefore, it’s hardly surprising that so many people use it on a daily basis. However, like with anything in life, nothing is perfect. Uber drivers are not immune from getting into accidents, whether it’s on busy highways or country roads. 

Of course, when somebody is in an Uber accident, it can leave them confused about their rights, legal situation, and potential compensation due to the fact that they weren’t the ones behind the wheel! 

If you want to learn more, here’s what happens when you’re the passenger in an Uber accident: 

Talk with the Uber claims team 

All Uber drivers are insured. On top of this, Uber have a specialist claims department that gets in touch with accident victims as soon as possible so that the situation can be clearly understood. 

Additionally, most people will then contact a professional law firm so that they can begin legal action. In California, the go-to option is 

From there, a powerful legal case can be put together on behalf of the passenger who was a victim in the crash. If the case goes well, this will usually lead to some form of settlement or pay-out. 

What’s the expected settlement amount? 

When there’s an Uber accident, there are usually 3 parties involved: 

  • The Uber driver
  • The Uber passenger
  • The driver of the other vehicle in the crash 

If the crash was the fault of the other driver, then any claims made are limited to $250,000. 

On the other hand, if the Uber driver was the one who caused the crash, then the passenger can potentially be rewarded with up to $1 million dollars due to Uber’s insurance limit policy. 

Get a medical examine 

It’s highly advised that any passenger who has been in an Uber accident gets a medical exam as soon as possible after the incident. This is because a medical exam can be used as supporting evidence in a court of law when it comes to proving injuries, post-traumatic stress disorder, and much more.

Wait for the claim to be settled

When claims are made against Uber, it can take upwards of 1 year to complete (in some cases, even longer). During this time, the passenger is advised to continue living their life as normal. They can even continue to use Uber’s services if they wish to do so. 

If you’ve been in an Uber accident, it’s important that you don’t allow it to negatively impact your day-to-day life. 


You’ve reached the end of this guide. Hopefully, you now understand exactly what happens when you’re the passenger in an Uber accident. Despite the huge magnitude of Uber, it’s easily possible to file a claim against their insurance company if it was the fault of one of their drivers! Use this guide when you need advice or simply want to know what to do, just in case. 

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