CNN recently reported that the rideshare giant Uber has taken some steps in the direction of improving its level of safety for both riders and drivers. After Uber was placed under the spotlight back in April for the numerous reports that were filed against the company claiming drivers sexually harassed or assaulted the riders they were supposed to be transporting, the company now is moving forward with repairing its image. The company announced they are implementing some new safety features that are expected to make riders feel safer the next time they decide to hail a rideshare vehicle using their app.

So far, these are the safety features the company has unveiled to the public:

  1. The company will integrate a “GPS-powered tool [into the app] that uses a smartphone’s sensors to detect unexpected stops or an impact during a crash.” CNN highlighted that “if a crash is suspected, a prompt will appear on both rider and driver phones’ with safety features like a prompt to order another ride paid for by Uber or use the 9-11 emergency call button.” While Uber has already made the in-app 911 feature available to riders earlier in the year, it is “now accessible for drivers.” According to Sachin Kansal, who is the director of safety product at Uber, the company wants “to proactively reach out to the rider, check in and make sure they can get help if they need it,” and they may very well in the event a car crash occurs.
  2. Uber will also be adding a “hands-free” feature that will be beneficial for drivers as it will allow them to accept trips “via voice commands.” This will help prevent a driver from operating their vehicle while glancing down at their phone.
  3. Uber will be removing exact pick-up and drop-off locations from each drivers’ trip record history along with receipts to help “protect rider privacy.”

Aside from the safety improvements the company plans to implement, Uber also announced that they would be publishing a “safety transparency report” that would be visible to the public on its platform. The report would “put numbers behind how many sexual assaults and other incidents occur.” The CEO of Uber, Dara Khosrowshahi, told CNN that although he can’t give an exact date as to when the report will be available, he suspects sometime next year. Despite the efforts that are being made, not every auto accident can be prevented. And if you were involved in a wreck in Shreveport, LA while being transported in an Uber vehicle or while operating one, you may want to find out what your legal rights are and how much compensation the incident entitles you to collect. Shreveport, LA accident lawyer Ross Downs at The Law Offices of Ross Downs is one of the best lawyers in the field and would be happy to take the time to sit down and explain all of this to you. To get an initial consultation scheduled or to speak to with an LA accident lawyer regarding another type of accident that occurred in Shreveport, call this office now at 318-281-7677.   You can reach The Law Offices of Ross Downs at:   Bastrop Office 517 North Washington Street Bastrop, LA 71220 318-281-7677   Monroe Office 4214 Hwy 165 N. Monroe, LA 71203 318-325-7677

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